WHAT IS THIS PRIVACY POLICY ABOUT?
Supertext AG, Hardturmstrasse 253, CH-8005 Zurich (hereinafter “Supertext AG”), and Supertext Deutschland GmbH, Mehringdamm 32/34, DE-10961 Berlin (hereinafter “Supertext GmbH”) (together “Supertext”), collect and process personal data concerning you or other persons (so-called “third parties”).

We use the term “data” here synonymously with “personal data” or “personally identifiable data”. “Personal data” means data relating to identified or identifiable persons, and “processing” means any handling of personal data, e.g. collecting, storing, using, modifying, disclosing, and deleting.

In this Privacy Policy, we describe what we do with your data when you use supertext.com, our other websites or our apps (hereinafter collectively the “Website”), purchase or use our services, communicate with us in connection with the execution of contracts, or otherwise deal with us. In addition, we may inform you separately about the processing of your data (e.g. in forms, contractual terms, or additional privacy policies).

If you disclose data to us about other persons (e.g. family members, work colleagues), we assume that you are authorized to do so and that this data is correct. By transmitting data about third parties, you confirm this. Please also ensure that these third parties have been informed about this Privacy Policy.

This Privacy Policy is designed in accordance with the Swiss Data Protection Act (“DPA”) together with the related ordinances and the requirements of the EU General Data Protection Regulation (“GDPR”). However, whether and to what extent these laws are applicable depends on the individual case.

WHO IS RESPONSIBLE FOR PROCESSING YOUR DATA?
Depending on with whom you conclude the contract, communicate, or otherwise deal, and unless otherwise communicated in the individual case, Supertext AG or Supertext GmbH is responsible under data protection law for the data processing described in this Privacy Policy. In connection with data processing on the Website and always in cases of doubt, Supertext AG shall be considered the controller.

Regardless of which company is the controller in the individual case, you may contact us regarding data protection matters and to exercise your rights as follows:

Supertext AG
Hardturmstrasse 253
CH-8005 Zurich
Telephone +41 43 500 33 80
privacy@supertext.com

Supertext AG has voluntarily appointed the following additional bodies:

EU representative pursuant to Art. 27 GDPR:
Supertext Deutschland GmbH
Mehringdamm 32/34
DE-10961 Berlin
privacy@supertext.com

Supertext Deutschland GmbH has voluntarily appointed the following additional bodies:

Swiss representative pursuant to Art. 14 DPA:
Supertext AG
Hardturmstrasse 253
CH-8005 Zurich
privacy@supertext.com

You may also contact these bodies regarding data protection matters.

WHAT DATA DO WE PROCESS?
We process various categories of your personal data. The most important categories are the following:

Master data: These are basic data (e.g. name, contact details), further information about you (e.g. roles and functions), and your relationship with us (e.g. customer, supplier, partner, or employee of such, etc.), bank details, gender, photos, customer history, any powers of attorney, signing authorizations and declarations of consent, information about third parties (e.g. contact persons, representatives).

Registration data: These are data arising in connection with a registration (especially on our customer portal) or provided by you to us (e.g. username, email, password).

Contract data: These are data arising in connection with a contract concluded with us or in the course of providing our services, such as information on the type of contract, date of conclusion, contract duration, contractual services, data from the period prior to conclusion of the contract, information required or used for processing (including in particular the documents you provide to us for processing and translation), information on reactions (e.g. complaints or satisfaction information), financial data (e.g. payment behavior, creditworthiness, reminders and debt collection).

Communication data: These are data arising in connection with communication between us and third parties (e.g. via contact form, email, telephone, post, or other means of communication), such as content of emails or letters, your contact details, and metadata of the communication, if applicable copies of identification documents.

Technical data: These are data arising in connection with the use of our electronic services (especially the Website), such as IP address, information about the operating system of your device, region, and time of use. Technical data alone generally do not permit conclusions about your identity. However, they may be linked with other categories of data (e.g. registration data) and therefore possibly with your person.

Behavioral and preference data: These are data about your behavior and preferences, such as reactions to electronic communications, navigation on the Website, interactions with our social media profiles, possibly supplemented with information from third parties (including publicly accessible sources). Regarding tracking, see section 12.

Applicant data: These are data that we process in connection with an application and that are contained, among other things, in your application documents (e.g. professional background, education and training, references). We may also collect data from public sources, such as professional social networks, the internet, or the media.

Other data: These may include, among other things, the following information and data: data arising in connection with official or court proceedings (e.g. files, evidence, etc.), photos, videos or audio recordings that we produce or receive from third parties and in which you are identifiable (e.g. at events), access data or rights (e.g. according to visitor lists, when you enter certain buildings or which access rights you have), participation in events, and when you use our infrastructure and systems.

Product Marketing Manager

Documents